Terms and Conditions

1. Introduction

By accessing or using our website, you agree to be bound by these Terms and Conditions.
If you do not agree with any part of these terms, please do not use our services.

2. Company Information

Emerald Sink Co
49 Deerpark Pl, Oldbawn
Dublin 24, D24 E198
Ireland
📧 support@emeraldsinkco.shop
📞 +353 89 9894838

3. Products & Custom Orders

  • All our products are handcrafted in Morocco and may have minor natural variations, which are part of their unique character.

  • Most items are made to order, and custom sizes, colours, or designs are available upon request.

  • By placing a custom order, you acknowledge that returns are not accepted unless the item is faulty.

4. Pricing and Payment

  • All prices are listed in EUR (€) and include applicable VAT (if any).

  • We reserve the right to change prices at any time without prior notice.

  • Payments are processed securely via third-party providers (Stripe, PayPal, etc.).

5. Shipping & Delivery

  • We offer free shipping within Ireland, the UK, and internationally.

  • Estimated delivery time depends on the product type and destination.

  • Full shipping details are outlined in our Shipping Policy.

6. Cancellations, Returns & Refunds

  • You have the right to cancel your order within 14 days of receiving your item.

  • Custom-made items cannot be returned unless they are defective.

  • For more, see our Return & Refund Policy.

7. Intellectual Property

All content on this website — including text, images, logos, and designs — is the intellectual property of Emerald Sink Co and may not be used without permission.

8. Liability Disclaimer

  • We do our best to provide accurate descriptions and visuals, but we cannot guarantee that colors or materials will appear the same on all screens.

  • We are not liable for any indirect or incidental damages resulting from the use of our products or website.

9. Privacy

We are committed to protecting your personal data in accordance with GDPR.
Please refer to our Privacy Policy for full details.

10. Governing Law

These terms are governed by the laws of Ireland and the European Union.
Any disputes shall be resolved in the courts of Ireland.

11. Contact

For any questions regarding these Terms and Conditions, you may contact us at:
📧 support@emeraldsinkco.shop
📞 +353 89 9894838

🟩 Emerald Sink Co — Authentic. Artisan. Yours.

 

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